Privacy Policy
Introduction
ScanSync ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ScanSync (the "App").
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Information You Provide
Account Information
- When you sign in with Google, we receive your name, email address, and profile picture from your Google account
- We use this information to create and manage your ScanSync account
Scanned Documents
- Documents you scan using the App are stored locally on your device and synced to our cloud service (Firebase)
- Scanned images and extracted text are associated with your account
User-Generated Content
- Folders and organizational structures you create
- Workflow configurations and settings
- Any notes or descriptions you add to scans
2. Information Collected Automatically
Usage Data
- App features you use and how often
- Crash reports and error logs (to improve app stability)
- Device type, operating system version, and app version
Credit Transaction Data
- Records of credit purchases, usage, and refunds
- This is necessary for billing and to provide you with transaction history
3. Information from Third-Party Services
When you connect third-party services, we may receive limited information:
| Service | Information Received | Purpose |
|---|---|---|
| Google Drive | File/folder access tokens | Save scans to your Drive |
| Microsoft OneDrive | File/folder access tokens | Save scans to your OneDrive |
| Microsoft Outlook | Email sending permission | Send scans via email |
We only access these services when you explicitly use features that require them, and only with the minimum permissions necessary.
How We Use Your Information
We use your information to:
1. Provide Core Services
- Create and manage your account
- Store and sync your scanned documents across devices
- Process documents using optical character recognition (OCR)
- Execute workflows you configure
2. Process Transactions
- Handle credit purchases through Google Play
- Track credit usage for billing purposes
- Provide transaction history
3. Improve the App
- Analyze usage patterns to improve features
- Identify and fix bugs and crashes
- Develop new features based on user needs
4. Communicate with You
- Send important service announcements
- Respond to your support requests
How We Share Your Information
We may share information in these limited circumstances:
| Recipient | Information Shared | Purpose |
|---|---|---|
| Google Firebase | Account data, scans, settings | Cloud storage and sync |
| Google Cloud (Gemini AI) | Scanned document images | OCR and data extraction |
| Google Play | Purchase transactions | In-app purchases |
| Google/Microsoft | OAuth tokens | Third-party integrations you enable |
Legal Requirements: We may disclose information if required by law, court order, or government request.
Document Processing and AI
ScanSync uses Google's Gemini AI to:
- Perform optical character recognition (OCR) on scanned documents
- Extract structured data (e.g., receipt information, business card details)
- Document images are sent to Google Cloud for processing
- Google's AI processes your documents according to Google's Privacy Policy
- We do not use your documents to train AI models
- Processed results are stored in your account
Data Storage and Security
Where We Store Data
- Local: Scans are stored on your device for offline access
- Cloud: Data is synced to Firebase (Google Cloud) servers
Security Measures
- All data transmission uses TLS encryption
- Cloud data is encrypted at rest
- Authentication via secure OAuth 2.0 protocols
- Firebase App Check prevents unauthorized API access
Data Retention
- Your data is retained while your account is active
- Deleted scans are permanently removed from our servers within 30 days
- You can request complete account deletion (see Your Rights below)
Your Rights and Choices
Access and Export
- View all your scans and data within the App
- Export scans to your device or cloud storage
Deletion
- Delete individual scans at any time
- Request complete account deletion by contacting us
Third-Party Connections
- Disconnect Google Drive, OneDrive, or Outlook at any time
- Revoke access in your Google/Microsoft account settings
Analytics Opt-Out
- You can limit analytics collection in your device settings
To exercise these rights, contact us at: support@scan-sync.com
Children's Privacy
ScanSync is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own (including the United States where Google Cloud servers are located). These countries may have different data protection laws. By using the App, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date above
Your continued use of the App after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@scan-sync.com
Developer: ScanSync
Additional Information for California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to Know: Request details about personal information collected
- Right to Delete: Request deletion of personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights
To exercise these rights, contact us at support@scan-sync.com.
Additional Information for EU/UK Residents (GDPR)
If you are in the European Union or United Kingdom:
Legal Basis for Processing
- Contract: Processing necessary to provide the App services
- Consent: For optional features like third-party integrations
- Legitimate Interest: For analytics and service improvement
Additional Rights
- Right to rectification of inaccurate data
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
Data Controller: ScanSync
To exercise these rights, contact us at support@scan-sync.com.